Once you're capturing leads, you need to manage where they go and how you follow up. NovaSupport integrates with popular CRMs and marketing tools to streamline your workflow.
Lead Settings
Notification Preferences
Choose how you're notified about new leads:
- Email notifications (instant or digest)
- Slack alerts
- Webhook events
Data Retention
Set how long leads are stored:
- 30 days (Starter)
- 90 days (Pro)
- Unlimited (Enterprise)
Available Integrations
NovaSupport connects with:
- CRM: Salesforce, HubSpot, Pipedrive, Zoho
- Email Marketing: Mailchimp, ActiveCampaign, ConvertKit
- Communication: Slack, Microsoft Teams
- Automation: Zapier, Make (Integromat)
Setting Up an Integration
- Go to Settings → Integrations.
- Find your tool and click Connect.
- Authorize the connection.
- Configure field mapping.
- Test the integration.
Webhooks
For custom integrations, use webhooks to send lead data to any endpoint:
- Go to Settings → Webhooks.
- Add your endpoint URL.
- Select which events to send.
- Verify the connection.
Webhook payloads include all lead data in JSON format for easy processing.